A button behind the receptionist’s desk controlled the lock to the front door of the facility.
“If someone came in voluntarily, I wasn’t allowed to let them out of the door.”Lauren Singer, who worked for six months at the front desk of Colorado’s Highlands Behavioral
Patients seeking assessments cannot leave until hospital staff have deemed them safe.
“This may involve restricting their ability to leave the facility.”Kathleen McCann, head of quality and regulatory affairs, National Association of Psychiatric Health Systems
Lock them in. Bill their insurer. Kick them out. How scores of employees and patients say America’s largest psychiatric chain turns patients into profits.“What The Fuck Just Happened?” Rosalind Adams (2016)