Documentation, Ethics, Technology

Microsoft: On Karma and Protecting the Innocent

“Knowing and having faith that the system … that might be one of the additional super powers, that quite frankly, that women who don’t ask for raises have… because that’s good karma. It will come back.”—Nadella, at the 2014 Grace Hopper Celebration of Women in Computing conference

Publishing today in response to Microsoft’s CEO Nadella’s perspective of the super hero powers of women like me who don’t ask for raises.

Bad Karma Coming Out of the Closet

I treated this situation as confidentially as I could, to the extent possible, as asked, for as long as I possibly could. I think I did pretty well, no?

Photo credit @DotBen “SpunkyGidget at Mix ’06

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Documentation, Ethics, Technology

I never asked for a raise, but I did get sexually harassed at Microsoft.

“Knowing and having faith that the system … that might be one of the additional super powers, that quite frankly, that women who don’t ask for raises have… because that’s good karma. It will come back.”—Nadella, at the 2014 Grace Hopper Celebration of Women in Computing conference

“I’m absolutely reeling,” said Rachel Sklar, who in 2010 founded Change the Ratio, a group focused on increasing visibility for women in tech. “He put to words the massive fear women have in asking for raises and told them to trust in a system that is proven to be broken.”

Nadella also said he would “not fall for the crutch of the supply-side excuse” of women in tech, and that Microsoft was attempting to improve, despite recently released Microsoft diversity numbers that were similarly dismal to most tech companies. He advised women to be persistent in breaking into the industry.

I wonder what the percentage was when I was at Microsoft?

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Satya Nadella at Anita Borg Institute 2014 Grace Hopper Celebration of Women in Computing

Nadella at 2014 Grace Hopper Celebration of Women in Computing

“It’s not really about asking for the raise, but knowing and having faith that the system will actually give you the right raises as you go along…That, I think, might be one of the additional superpowers that, quite frankly, women who don’t ask for a raise have. Because that’s good karma. It’ll come back because somebody’s going to know that’s the kind of person that I want to trust. That’s the kind of person that I want to really give more responsibility to. And in the long-term efficiency, things catch up.” — Microsoft CEO Satya Nadella

I don’t believe in karma—”good karma” has never caught up with me.

Culture, Technology

Bill Gates on Creative Capitalism a Compilation

“I’m an optimist, but I’m an impatient optimist,” Bill Gates said during his speech. “The world is not getting better fast enough, and it’s not getting better for everyone.”

“There are billions of people who need the great inventions of the computer age, and many more basic needs as well, but they have no way of expressing their needs in ways that matter to the market, so they go without,” said Gates. “If we are going to have a chance of changing their lives, we need another level of innovation. Not just technology innovation, we need system innovation, and that’s what I want to discuss with you here in Davos today.”

“The challenge here is to design a system where market incentives, including profits and recognition, drive those principles to do more for the poor,” said Gates. “I like to call this idea creative capitalism, an approach where governments, businesses, and nonprofits work together to stretch the reach of market forces so that more people can make a profit, or gain recognition, doing work that eases the world’s inequities.”


Bill Gates at Harvard

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Bill Gates Goes to School with Napoleon Dynamite

photo credit: Domain Barnyard via photopin cc

Are You There God? It's Me, Gidget

To Thy Own Self, Do Not Be Truest

It’s incredibly exhausting to be happy all the time.

People just don’t get it, and that means you end up in a state of performance for a good portion of your life.

“All the world’s a stage, and we are merely players.”

Showing off my Team in Training practice jerseyI get that.

I look back and recall Brian being upset because he didn’t get the same spunky Angie that others did. We shared the private intimate space of a couple, and thus he really knew me.


Why did I leave Microsoft?*

Because my manager was found guilty of sexual harassment on multiple accounts: one of which was harassing me, another was of harassing a girl who worked on our team after I had (in the end with the help of another female co-worker/manager on the team) shut him down.

* Edited to stop protecting the not so innocent. I’m sorry Mackenzie. I should have realized it wouldn’t have been just me.

Wayne Smith, Microsoft 2008

How did it happen?

Gump asked me to report to “The Brit” in the “new org”. Professionally, I found The Brit brilliant. But I told Gump I wouldn’t be comfortable, and kept my mouth shut about why. I don’t know why he waited so long to push for why, but for weeks the “new org” was held up apparently by me.

Eventually Gump pushes and I explain how he made me feel uncomfortable, which was tolerable as a peer, but I couldn’t report to him since it was already a problem. I recall mentioning how my mother would look at the situation, and then feeling embarrassed for raising my mother’s perspective in defense of my own.

That’s where Gump then explains to me about European culture set against our American (puritan) cultural backdrop. I was insulted. I had traveled to Europe, and I had already run from European rapists.

Gump said he’d send The Brit to “sensitivity” and “management” training classes, to make him U.S. Corporate Office ready, and let me work from Rome with UW over the summer.

You’ll find it ironic then that the man who then reported that The Brit was harassing me was also from the U.K.

My friend walked into my office and caught something on my screen in an email from The Brit.

Microsoft found The Brit guilty, but also, on the same report, found that his harassment did not affect my performance. How is that even possible?!—I’m not Super Woman.

That was that—just keep working and ignore the guy on the other side of your office wall.

I never asked for a raise at Microsoft.

“Angela left and went to Yahoo!”

My new manager told me it was SxSW or my job.

Bam. That was my first year at SxSW.

So I got a job, a raise, and left Microsoft and Seattle—Yahoo!


And now you know the rest of the story.

Brian would have been the only person to see me slip from Angela, the “Spunky Gidget”, to one given to hypomanic states induced by psychoactive drugs, namely Clonazepam.

Unfortunately, he had a perspective of the unfairness. Like life was playing a cruel joke on him. They got the girl, and he got what was left over.

I left Microsoft, Seattle, and the great Pacific Northwest that I love for San Francisco.* More sunshine, more freedom, and a future. Unfortunately the bottle of Clonazepam and the few pills it held went with me.

10-10-10 photo booth

In San Francisco I enjoyed my new found freedom and lit up like a firefly to the light. I joined the nightly happy hours and brought my wardrobe up to snuff, relishing in eclectic pieces which finally did some justice to the style that was suffused in my cells but not on my palette. Oh, remember the white sailor girl dress, black boots (I coupled it with various pairs, the short retro looking bootie boots, the classic riding black boots, the pointy skin tight witches boots…) and white hat?

Digg Meetup SF

Oh how I loved to dress!

Jeez, do you guys know how you kill me day to day as I try to fit into this boring life you lead and love? The fantastic stories my clothes could tell you, era-by-era, multiple stories I could tell per day?

I’m a creative person, and I’m happy. Can you just get used to that idea?

Then I met Fabien. On our first date we met at a Luna Park, it was loud and his English wasn’t nearly as good as his French, and that did neither of us any good. I had left friends (some guy friend who I’d been having a blast with, but just a friend… was that Bill?) and was measuring the date against the moments I had left just before. Completely unfair, but a reality given the circumstances. I mean, I had been having tons of fun, and left it for what?… a date?! But I’d made plans, and I stuck to the plans. I don’t really recall what we talked about, or if there was even really any talk… between the loud music and his charming heavy accent, that is.

We stepped outside to the corner to part ways. We went to hug goodbye.

It was an embrace.

Wow. What was that?!

In that moment he won the second date.

Alas, while we shared a romantic convertible ride to wine country, a day written in someone else’s daydream between sparkling Chandon, strawberries, dinner at Angele, and a moonlight drive with music on the way home… it was a short lived romance in the pages of our overstuffed technology dayplanners. He was a CEO, and I had no interest in being the CEO’s wife.

giving up

We parted ways to remain friends. I later took him to New York for his birthday—tons of fun and drama between the serendipitous Fuerza Bruta: Look Up show, wine, cheese, dinner and dessert, with Rachel, at Pastis, dancing until we fell asleep at Cielo, the passionate fight wound through the sidewalks of a brisk and cold walk in Central Park, back to the Waldorf Astoria, into the cab, and onto the plane home to the cool grey city of Love.

In the end I found San Francisco to be the leftovers of what once was. It’s the mecca for artists and lovers and dreamers, to be sure. But it’s overrun with abundance, confusion and people. It’s not Kerouac’s city, and it wasn’t to remain mine. There’s something of an arrogance to just being there. As if residence is validation in and of itself of having arrived, of not just being alive but living. I found it to be a surface level dream with no depth. I was lost and lonely and couldn’t have had more friends if I tried.

Abuse of Power

Every holiday was an excuse for an escape.

My first July 4th took me on a road trip to L.A. to spend the weekend with my friend who makes dreams come true by making tools for Spielberg. He proudly peacocked the city of Angels knowing good and well I both enjoyed it and found it profoundly lacking. I’ll never forget our debate via Twitter regarding women’s rights and who’d get to drive. He knew all along that I long for an era back in the day where men loved to drive women, and women loved to look out the window to day dreams of ways to make more love.

Furry Critters make everything better

Halloween was a race to Los Angeles which was marked by my descent down the wrong escalator into the San Francisco Virgin America gates back when they were in the International Terminal… I turned to race up the escalator, was reminded of my silliness, and ended up on my knees, jeans shredded against the ridges of steel, my flesh fairing not much better. Stickel and I made it, but not on that flight, but we made it ultimately. You see I was the maid of honor in my best friend’s wedding, Tara Brown to her Sean Bonner.


Words are flowing out in endless… pools of sorrow, waves of joy, possessing and caressing me… nothing’s gonna change my world. Nothing’s gonna change my world.


At the top of the Runyon Canyon I witnessed Tara and Sean exchange vows, officiated by none other than Optimus Prime. Just a little while later, I feel a tinge of guilt when I learn she’s pregnant. I know it wasn’t in their plan, though Tara had long held dreams of being a mother. She absolved me from my guilt, and I attended a baby shower in LA that confused every bit of my sense of reality.


Tara had left, she’d found her love, her life. I’d left Microsoft, and Seattle for San Francisco, and she’d soon followed. I found Cindy in San Francisco, but now they’d both gone.

The city no longer seemed amusing, but cold and grey, dingy and dirty.

Oh, wait, but did I tell you about Memorial Day yet?

No, we save the best for last, and I’m perpetually amused at how America’s major holiday’s serve merely as markers for memories in my life.

You may say I’m a dreamer, but I’m not the only one.


Jeez, what do I do when I know the matrix exists? The connections, the lack of coincidence? Divine, meddlesome, controlled, variables left tied up in neat little bows on packages that don’t seem to be the right presents. You made it right this time? Only if my mustang shows up, and heavy is limited to a state of mind and not a reference to my brother. He strolls in, and I wonder where are my hemp sandals? Black toe nail polish, blue on his fingers. A look as if death has washed over him, but he may yet be clean? I’m sorry what you see as my being stubborn is nothing but the exalted standards by which I deem myself deserving. Or maybe you could say I find myself divinely so. Oh, is it ironic or merely coincidence that the sun warms my keyboard for those few strokes, only to hide again at thought’s completion?

I’m beginning to love all the hidden tracks. Reel Big Fish, Gorillaz.

It’s enough to tempt a girl.

Art Show @ GRSF

In my play I’m happy and creative.

I want to day dream, write, sing, dance, make movies, and music. I want to fall in love and live forever in paradise.

In my play I get to write the ending.

Now, whether it’s God or Natasha Bedingfield, well, that’d be a debate I’d take up over a fine deep red wine and a beautiful bleu cheese and pears.


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Are You There God? It's Me, Gidget, Neuroscience, Technology, Writing

Creative Tools Specification

Stephen Jenvey, as per my style I am listening to waves crash to some

[thesaurus: words for beautiful sounds; retrieve:images, music; sort: color, timbre; todo:look for a better word here. i’m trying to capture how magical it is to be able to think freely and design the future because you can see clearly, now the rain is gone.]

does that designer language speak to your interface?

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Gatehouse Alliance Discovery (Angela Baxley, 2005)

Gatehouse Alliance Discovery (2005)

See also Gatehouse Alliance Discovery (Angela Baxley, 2007)

Personal Profile

Angela Baxley, Microsoft, Designer 
300 110th Avenue NE #212 Bellevue WA, USA 98004 425-705-9582

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Gatehouse Alliance Insights Discovery 3.0 © Copyright 1992-2005 Andrew Lothian, Insights, Dundee, Scotland. All rights reserved.


These statements provide a broad understanding of Angela’s work style. Use this section to gain a better understanding of her approaches to her activities, relationships and decisions.

Personal Style

Angela is extremely perceptive about the attitudes of others, aiming to understand rather than judge events. She can find it hard to concentrate on the small details and she may get bored with projects quickly. She appears to thrive on a wide variety of tasks focusing on a motivating or promoting role. She needs work that makes use of her strongly creative drive. Angela may generate more ideas, possibilities and plans in one day than others might manage in a month!

Tasks that involve practical day-to-day maintenance tend to frustrate her. Angela’s interest, enthusiasm and energy levels are high. She will dismiss negatives, being eager to accomplish the task. Angela gains motivation from her ability to generate ideas. Her almost permanently positive state can often carry others with her. Angela tends to know intuitively what structure and organization is necessary to harness ideas and people to achieve long-range goals. Angela is energetic, enthusiastic, responsible, conscientious and persuasive.

She gravitates to other people and is highly skilled at understanding others’ needs and motivations, usually appearing friendly, tactful and sympathetic. She focuses attention on achieving success and acquiring status symbols as evidence of that success. Routine is the real bad news for her, and it may sap her energy. Angela is an ingenious and original problem solver. Tending to pursue success mainly to reinforce her sense of self worth, she likes to experience a steady stream of new ideas to assist her in goal attainment.
She tends to have an interest in the new and unusual and is gifted at expressing her feelings. Writing important facts or steps down on paper helps her keep from getting side-tracked, but she may lack the discipline necessary to do this well. She feels constantly drawn to begin many different projects, yet by failing to complete many of them, she allows her energies, inspirations and insights to become dissipated. Her life will tend to be a series of initiated, but unfinished projects. Her aim is to fit all the pieces of the jigsaw together into a complete picture, but for Angela the jigsaw keeps expanding with the discovery of every new piece.

Her imaginative perception gives her the energy to start lots of new projects, and keep a large number of balls in the air. She is inventive, independent and can be extremely perceptive of the potential contained within the views of others. Details and the deeper interpersonal skills are not her strong points as she is mainly interested in seeing the possibilities beyond the present. She will invariably have more to show for her efforts when she follows through to completion the necessary but tedious parts of a project. She enjoys projects where she can be seen to bring out improvements.

Interacting with Others

Angela enjoys involvement in many activities, with a variety of people. She is stimulated by doing the unexpected or the unusual. Unconventional in approach and enjoying motivating others to exceed what is accepted and expected, she likes to live freely, looking for variety every day. Angela’s feelings play a prominent role in her life and she manages to inject a friendly element into any work she is assigned to or involved in. Angela is both charming and popular, constantly enthusing through her gift of ready articulation.When Angela is in charge of a project she offers the team long-term vision and the ability to inspire and communicate that vision to others.

Her “drive” is natural and not contrived. She prefers democratic and participative processes rather than written instructions or autocratic systems. Angela remains open and perceptive to the attitudes and views of others, often seeking to understand others rather than to judge them. Because she is so interested in possibilities, Angela sees significance in everything while preferring to keep lots of options open. She prefers what might be, rather than the reality of what is already.

People see Angela as enthusiastic, ingenious, imaginative and dynamic, with highly developed interpersonal skills. She may sometimes present herself as an “expert”, fully knowledgeable on a subject and eager to educate others about it. This can sometimes prove embarrassing when challenged by a more qualified expert. She can be very vocal about social or people issues that concern her and can often be seen as the underdog’s “champion”. She is at her best in co-operative roles that deal with people and allow her to air her views. Angela’s preferred focus is on the positive, harmonious and uplifting aspects of people and human relations.

Decision Making

People occasionally see Angela making decisions that appear to fly in the face of logic. With her enthusiasm and spontaneity, Angela brings a refreshing approach to decision making. Angela expresses what she thinks are strong, decisive opinions in the hope that unresolved issues and conflicts can be concluded quickly. Constantly generating ideas, she sometimes has trouble focusing on just one thing at a time and can find difficulty in making consistent and lasting decisions. Trying to focus more on the facts, not just on the people, can be helpful in her decision making.

As an extraverted, future oriented person, she may fear failure but knows how to turn it on its head into something positive, if the event occurs. She is a quick decision maker and considers people within the context of the result of the task. To carry out her innovative ideas, Angela relies on her impulsive energy. She is a keen initiator who finds most problems stimulating. Angela is inquisitive, versatile, adaptable and resourceful in solving challenging, theoretical problems. A tendency to take rejection and conflict personally may lead to her not taking early notice of the opinions of key members of the team.

Work that uses her ideas to improve or start a project suits her, but once these ideas get off the ground she prefers someone else to carry on with the details. Because she finds the information gathering part of a project the most tedious, she runs the risk of never getting past the “start” phase, or once started, never completing. She can be creative and imaginative. She sees so many possibilities that she sometimes has difficulty selecting the best activity or interest to pursue, or in keeping to the agreed track. She has a tendency towards making higher risk decisions.

Angela Baxley (2005)

Key Strengths & Weaknesses


This section identifies the key strengths which Angela brings to the organization. Angela has abilities, skills and attributes in other areas, but the statements below are likely to be some of the fundamental gifts she has to offer.

Angela’s key strengths:

  • Can make impossible dreams possible.
  • Participative and involved team player.
  • Articulate and competitive self starter.
  • Becomes involved in many activities.
  • Has a well developed sense of urgency.
  • Enjoys and seeks variety.
  • Articulate and active in communication.
  • Adaptive and versatile people skills.
  • Constantly juggling a large number of projects.
  • Investigative, interested and inventive.

Possible Weaknesses

Jung said “wisdom accepts that all things have two sides”. It has also been said that a weakness is simply an overused strength. Angela’s responses to the Evaluator have suggested these areas as possible weaknesses.

Angela’s possible weaknesses:

  • Gets so involved may ignore her own and others needs.
  • Her confidence can sometimes be interpreted as arrogance.
  • May appear devious.
  • Feels that some who may be modest are justified in their modesty!Takes losing as a personal failing.
  • Can be perceived as manipulative or coercive.
  • Can be rather patronising or somewhat superior.
  • Becomes impatient with routine and repetition.
  • May not actively listen to (or hear) others’ points of view.
  • May not appreciate symptoms of underlying stress and anxiety.

Value to the Team

Each person brings a unique set of gifts, attributes and expectations to the environment in which they operate. Add to this list any other experiences, skills or other attributes which Angela brings, and make the most important items on the list available to other team members.

As a team member, Angela:

  • Creates considerable activity.
  • Can focus effectively on both task and people issues where the team is concerned.
  • Provides inspiration and perspiration.
  • Motivates others with contagious enthusiasm.
  • Is opportunistic, original, spontaneous and versatile.
  • Is an excellent mediator.
  • Has an ability to predict accurate outcomes.
  • Has strong personal and interpersonal skills.
  • Uses her highly-developed relationship skills.
  • Influences others by her infectious enthusiasm.


Effective Communications

Communication can only be effective if it is received and understood by the recipient. For each person certain communication strategies are more effective than others. This section identifies some of the key strategies which will lead to effective communication with Angela. Identify the most important statements and make them available to colleagues.

Strategies for communicating with Angela:

  • Be enthusiastic and positive.
  • Encourage her to stick to the agenda.
  • Check that she is with you as she may be easily distracted from listening attentively.Share in and promote her ideas and visions.
  • Be warm, friendly and open.
  • Provide information that stimulates conversation.
  • Maintain a positive and open stance.
  • “Temper” her optimism with realism.
  • Allow scope for negotiation.
  • Be aware of her becoming defensive by watching her body gestures.
  • Be bright, be brief and be gone.
  • Support her need for new ideas, material and challenges.

Barriers to Effective Communication

Certain strategies will be less effective when communicating with Angela. Some of the things to be avoided are listed below. This information can be used to develop powerful, effective and mutually acceptable communication strategies.

When communicating with Angela, DO NOT:

  • Be vague or imprecise.
  • Be negative or non-communicative.
  • Be obscure, obtuse or dogmatic.
  • Forget to agree outcomes or decide conclusions.
  • Prevent her moving on to other challenges.
  • Let her imagination run riot at your expense.
  • Be addicted to rules and procedures.
  • Be vague or leave things open to interpretation.
  • Overload her with facts, details and paperwork.
  • Spend too much time discussing “what ifs”.
  • Burden her with too many papers to read.
  • Challenge her perception of herself.

Possible Blind Spots

Our perceptions of self may be different to the perceptions others have of us. We project who we are onto the outside world through our “persona” and are not always aware of the effect our less conscious behaviours have on others. These less conscious behaviours are termed “Blind Spots”. Highlight the important statements in this section of which you are unaware and test them for validity by asking for feedback from friends or colleagues.

Angela’s possible Blind Spots:

Angela is occasionally tempted to opt for the quick decision even though some of the key facts may not be in place. She needs to resist the urge simply to perform and instead try to more readily share who she really is. Her intense dislike for routine and predictable events can make it difficult for her to notice or even acknowledge the necessary details. As a forthright, results oriented individual, she will challenge authority, take risks, overstep boundaries and act without reference. She would do better if she sought the advice of more practical people to find out how workable and useful her ideas are.

Angela’s tendency to become distracted from finishing the tasks she starts sometimes may make her appear indifferent or disinterested to some. She expects to win and is very assertive in attaining outcomes despite how narrow her view may sometimes appear. She could sometimes slow down and pay closer attention to the finer details of her projects. Angela is often so involved in her own processes that she fails to notice what is happening elsewhere. When she doesn’t see the logic in others’ feelings, Angela can appear argumentative and difficult to approach, and may not seek or accept common-sense advice.

As an extraverted, future oriented person, she may fear failure above all else. It is difficult to know what to expect from her next. She would much rather engage in quick intellectual banter than complete some mundane task or consider spending quiet time on her own. She is honest and fair but can be seen as rather blunt and tactless in her ready criticism of others.

Suggestions for Development

Insights Discovery does not offer direct measures of skill, intelligence, education or training. However, listed below are some suggestions for Angela’s development. Identify the most important areas which have not yet been addressed. These can then be incorporated into a personal development plan.

Angela may benefit from:

  • Accepting that decisions based on solid analysis are more reliable than intuitive decisions alone.Focusing more upon objective, measurable criteria.
  • Spending a few hours each week in the reference section of the library.
  • Exploring work that gets in touch with the inner self.
  • Being less vocal at group meetings.
  • Taking over fewer new projects.
  • Monitoring the in/out process flow of the department or office she works in.
  • Withholding her opinions.
  • Thinking very carefully before rushing into action.
  • Learning how to relax completely.


Creating the Ideal Environment

People are generally most effective when provided with an environment which suits their preferences and style. It can be uncomfortable to work in an environment which does not. This section should be used to ensure a close match between Angela’s ideal environment and her current one and to identify any possible frustrations.

Angela’s Ideal Environment is one in which:

  • The emphasis is on informality and tapping in to inner creativity.
  • A flexible approach is taken to the specification of hours and days worked.
  • She is free to be herself.
  • Family and outside interests can be discussed, and mementoes displayed prominently.She can set the pace.
  • Bright, motivational, inspirational posters and prints abound.
  • Detail and routine tasks are carried out by someone else.
  • Rules on time keeping and dress code are generally more relaxed.
  • She can change focus immediately to deal with opportunities as they arise.
  • The culture promotes a democratic management style.

Managing Angela

This section identifies some of the most important strategies in managing Angela. Some of these needs can be met by Angela herself and some may be met by her colleagues or management. Go through this list to identify the most important current needs, and use it to build a personal management plan.

Angela needs:

  • Limited exposure to bureaucracy and paperwork.
  • To fully understand the corporate mission.
  • To understand systems and cultures if she is to avoid upsetting others.A big goal to aim for.
  • Regular reinforcement of goals, activities and timeframes.
  • A “walkabout” manager whose presence is obvious.
  • As little time as possible spent on the details.
  • The opportunity of networking during her working day.
  • Meetings with strict agendas and timetables.
  • Involvement in all the team activities.

Motivating Angela

It has often been said that it is not possible to motivate anyone – only to provide the environment in which they will motivate themselves. Here are some suggestions which can help to provide motivation for Angela. With her agreement, build the most important ones into her Performance Management System and Key Result Areas for maximum motivation.

Angela is motivated by:

  • Challenging and changing the “status quo”.
  • People who express flair, talent and creativity.
  • Public recognition.
  • Personal appreciation and public recognition for a job well done.Taking risks and “smelling the danger”.
  • “Pioneering” opportunities with little limitation.
  • Knowing she has the approval of others.
  • Authority to match her responsibilities.
  • Seeing the results of her efforts.
  • Setting stretching goals for herself and others to achieve.

Management Style

There are many different approaches to management, most of which have different situational applications. This section identifies Angela’s natural management approach and offers clues to her management style, highlighting both gifts and possible hindrances that can be further explored.

This section identifies Angela’s natural management approach and offers clues to her management style, highlighting both gifts and possible hindrances that can be further explored.

In managing others, Angela may tend to:

  • Worry about having to depend on people whose main interest lies in the detail.
  • Welcome free expression within the team.
  • Show great pride in, and demand recognition for, her team.
  • Offer tangible rewards for extra effort.
  • Try to do several things as once.
  • Appear somewhat shallow at times.
  • Surround herself with like-minded, open, enthusiastic people.
  • Lead from the front in a “follow me” style.
  • Fail to listen actively to the views and opinions of others.
  • Motivate best when working towards a bonus or prize.